Privacy Policy Commitment Statement
Ensuring the privacy and security of all users on crenavolix.com matters to us deeply.
Introduction To Privacy Practices
At crenavolix.com, we are committed to maintaining the trust and confidence of our clients, website visitors, and partners. This Privacy Policy explains how we collect, use, and protect your personal information during your interactions with our digital marketing and branding services.
Our policy is designed in accordance with the Australian Privacy Principles (APPs) and other applicable laws, and it provides clarity about your privacy rights. Please review it carefully to understand how your information is managed by crenavolix.com.
Information We May Collect
We may collect both personal and non-personal information through your direct interactions and automated means while you use our site and services.
Directly Provided Information
- • Contact details, such as your name and email address.
- • Details you provide during service consultations or enquiries.
- • Billing and payment information you enter for digital marketing services.
- • Feedback or reviews you submit about our services.
- • Other data you knowingly provide through our contact forms.
Automatically Collected Information
- • Device type, browser, and operating system used.
- • IP address, log data, and general location data.
- • Website usage statistics, such as pages visited.
- • Interaction data with emails, ads, or marketing campaigns.
- • Data collected through cookies and similar tracking technologies.
How We Use Your Information
Your information is used to improve our services, communicate relevant updates, and ensure a secure platform experience for users.
- • Responding to your service requests and enquiries.
- • Providing tailored digital marketing or branding solutions.
- • Managing your account or client relationship.
- • Improving site experience and personalisation.
- • Carrying out analytics for performance monitoring.
- • Complying with legal and regulatory obligations.
- • Communicating essential updates or changes.
Our Commitment: We implement appropriate safeguards to protect your data against unauthorised access, misuse, or disclosure. We do not sell personal data to third parties and only share information when required to provide our services or comply with legal obligations.
When Information Is Shared
Information is shared only when necessary—for example, with technology vendors, legal entities, or regulatory bodies for legitimate reasons.
Third Party Providers
We may involve reputable third-party providers to support website functionality, customer communication, analytics, and marketing efforts.
Legal And Regulatory Requirements
At times, disclosure is necessary to comply with legal requests or regulatory requirements.
Aggregated And Anonymous Data
Statistical or aggregated data may be used to improve services and business insights.
Your Privacy Rights
You have rights regarding your personal data, including access, correction, deletion, portability, and the option to object or restrict processing.
- • You may request access to the data we hold about you.
- • You have the right to request corrections to your information.
- • You can ask to have your personal data deleted when appropriate.
- • You may request your data in a portable form.
- • Object to certain uses of your personal data.
- • Request limitation of data processing in some cases.
For all requests concerning your rights, please contact us using the details on this page. We handle such queries promptly and transparently.
How We Protect Data
Your personal data is protected through encryption, secure servers, and staff training aligned with regulatory standards.
Technical Security Measures
- • Use of secure socket layer (SSL) technology.
- • Regular security assessments and application patches.
- • Data encryption in storage and during transmission.
- • Firewalls and intrusion detection systems in place.
Organisational Security Measures
- • Access control and confidentiality agreements for team members.
- • Periodic privacy and data protection training.
- • Internal audits for compliance and data handling.
- • Clear policies on data minimisation and retention.
Data Retention And Disposal
We keep personal data only as long as necessary for business, operational, or legal purposes before securely deleting it.
- • User account details and preferences are retained securely.
- • Feedback and analytics on user interactions are stored.
- • Records of communication are retained where needed.
- • Payment and billing records are kept according to regulations.
- • Consent records and preferences for communications saved.
Your data retention period depends on the relevant business or legal purpose.
Transferring Data Internationally
When working with technology partners outside Australia, we ensure your data is protected by lawful transfer mechanisms.
- • Contractual terms protecting privacy rights apply.
- • Data is handled according to Australian legal standards.
- • Providers are evaluated for their compliance levels.
- • Data minimisation wherever feasible.
Our Use Of Cookies
Cookies and similar tools optimise your experience on our site. They help remember preferences, measure performance, and deliver relevant content or ads.
Types Of Cookies
- • Facilitate basic website features like security and navigation.
- • Help track usage and improve website speed.
- • Store your custom settings and preferences.
- • Enable enhanced features and tailored content.
You can manage cookie preferences in your browser settings for more control over data collection.
Policy Updates And Notifications
We may update this Privacy Policy as laws or services evolve. Changes will appear here for your review.
- • Notification via website updates.
- • Communication by email, where appropriate.
- • Clear summary of significant changes.
- • Easy-to-access revision history if applicable.
Please check this policy regularly to stay informed about updates.
How To Contact Us
For privacy questions or data requests, reach out through the options below.
crenavolix
66 Clarence Street, Sydney, NSW 2000 Australia
Phone: +61.8.5734.6039
Email: content@crenavolix.com
Last reviewed October 26, 2025.
Effective from October 26, 2025.